privacy policy

PRIVACY POLICY
Pivotal Real Estate Investments
Effective Date: June 3, 2026

Pivotal Real Estate Investments ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, communicate with us, or use our services.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Pivotal Real Estate Investments does not sell, rent, share, or disclose mobile opt-in data, consent records, or phone numbers with third parties or affiliates for marketing or promotional purposes. SMS consent and opt-in data are used solely for providing direct communications requested by you.

1. Information We Collect
We may collect the following categories of information:

Personal Information
- Name
- Email address
- Phone number
- Mailing address
- Investment inquiry information
- Appointment or scheduling information
- Communication preferences
- SMS consent records and timestamps

Non-Personal Information
- IP address
- Browser type
- Device information
- Website activity and analytics
- Cookies and tracking technologies

Communication Information
- Records of emails, calls, contact forms, and SMS communications
- Customer support inquiries
- Appointment history and preferences

2. How We Use Your Information
We may use your information to:
- Respond to inquiries and schedule appointments
- Provide information about investment opportunities and educational resources
- Send updates, reminders, and requested communications
- Improve our website functionality and customer experience
- Maintain records of consent and communication preferences
- Comply with legal and regulatory obligations
- Protect against fraud, misuse, or unauthorized activity

3. SMS Messaging Terms & Compliance
By opting into SMS communications from Pivotal Real Estate Investments, you consent to receive text messages related to:
- Appointment confirmations and reminders
- Customer support communications
- Event or webinar reminders
- Investment-related updates you requested

Opt-In Consent
- SMS messages are only sent after you provide explicit consent
- Consent may be collected through website forms, scheduling forms, or other written communication methods
- Consent is not a condition of purchase

Opt-Out Instructions
- You may opt out at any time by replying "STOP"
- After opting out, you will receive one final confirmation message
- No additional SMS messages will be sent unless you opt in again

Help & Support
- Reply "HELP" for assistance
- You may also contact us directly at:
Email: ginny.bolling@pivotalreillc.com
Phone: (321) 303-3258

Message Frequency & Rates
- Message frequency varies depending on your interactions with us
- Standard message and data rates may apply depending on your carrier plan

Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.

SMS DATA PROTECTION NOTICE
No mobile information, SMS consent, or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with service providers assisting in the delivery of SMS communications and only to the extent necessary to provide those services.

4. Information Sharing & Disclosure
We do not sell or rent personal information.
We may share information with trusted service providers who help us operate our business, including:
- Website hosting providers
- CRM and communication platforms
- Scheduling software providers
- Payment or administrative service providers

These service providers are contractually required to maintain confidentiality and security.

We may also disclose information:
- When required by law or legal process
- To protect our legal rights or prevent fraud
- In connection with a business transfer, merger, or acquisition

5. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information. These measures may include:
- Encrypted communications
- Secure data storage
- Access controls
- Employee training
- Security monitoring procedures

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Analyze website traffic
- Improve user experience
- Remember preferences
- Monitor website performance

You may manage cookie settings through your browser preferences.

7. Your Rights & Choices
You may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where permitted by law
- Withdraw consent from marketing communications
- Opt out of SMS communications by replying "STOP"
- Unsubscribe from marketing emails at any time

To exercise your rights, contact us using the information below.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information
Pivotal Real Estate Investments
2575 S. U.S. Hwy 17-92, #142
Casselberry, FL 32707
Phone: (321) 303-3258
Email: ginny.bolling@pivotalreillc.com
Website: https://PivotalRealEstateInvestments.com/

By using our website and services, you consent to this Privacy Policy.